Refund policy

The 3-day trial is free and does not need a payment method.

Cancelling a paid plan does not end access immediately and does not refund the current billing period. There is no prorated refund. Payment already received is kept, and access continues until the end of the period you paid for. After that date the campaign pauses until you subscribe again.

Paid access is a digital service for the duration you choose (1, 3, 6 or 12 months). If you were charged and ChannelShift never connected your bot, email support@channelshift.in within 7 days of the payment and we will refund that payment.

Write to support@channelshift.in for any billing question. GST invoices, once billing is enabled, can be downloaded from your account.